Problems with Chatroulette are mostly technical in nature (page not loading, website not connecting or not working for example) and can easily be remedied. For instance, older browsers can freeze when Chatroulette loads. Usually a simple browser update and installation of the latest Adobe flash player will put an end to these problems. Chatroulette.com is also a site that is commonly blocked by firewalls because of its random interactive nature. In this case, users need to add an exception for the site to the firewall. This is only possible where the user has control of the firewall or if a network administrator will indeed allow an exception for www.Chatroulette.com. The site may also not function well with older video cards and webcams.
As for other types of problems with Chatroulette.com or similar random webcam sites like Wocchat.co.uk, Ranchat.com, JabberCam.com, Bazoocam.org, Stickam.com etc. most users know that they will be confronted with users who are not who they say they are. Actually, this can be part of the enjoyment of live webcam roulette sites, as many a regular has come up with responses to obvious impostors, ranging from the humorous (You are really a 19 year old girl, Dirty Johnny? Did your mother put you in the washing machine for an hour to give you a gender change or did your dad do it with a blunt chain saw?) to the stern (You try that again, and I will have you sent away to a closed ward for longer than you’ve even been alive, kiddo!).
Technical problems with Chatroulette or similar sites may or may not be addressed, depending on whether the user controls his own computer and indeed can afford the equipment that best fits Chatroulette. Social problems with Chatroulette become part of the fun culture of the site for regulars, and after the first few chats they can hardly be defined as problems.